F.A.Qs

If you can't find the answer you're looking for in our Frequently Asked Questions (FAQs) below please contact our Careers Centre.

General F.A.Qs

  • What is carecareers?
  • What is the disability, community and aged care sector?
  • How is carecareers changing the perceptions of the sector?

F.A.Qs for job seekers/candidates

  • Where do I start?
  • Why should I register with carecareers?
  • How will carecareers communicate with me?
  • How do I work out what sort of job I could and want to do?
  • I'm a student and would like to find out more about the disability, community and aged care sector. How can I get involved?
  • What should I do if I don't have any experience in the disability, community and aged care sector?
  • What’s the best way to find a job?
  • When I find a job I like on the carecareers website how do I apply for it?
  • Can applicants from overseas gain sponsorship from organisations in the sector?
  • What format should my resume be in?
  • Why does carecareers collect personal information?
  • Are there any risks involved in sharing information online?
  • What happens if I choose not to provide my personal information?
  • Do I need to pay a fee?

F.A.Qs for hiring managers

  • How can carecareers help me as a hiring manager?
  • Are you a recruitment agency/broker?
  • Do you currently offer an end-to-end recruitment service, including checks?
  • Who is eligible for the carecareers service?
  • What is the process for placing an advertisement with carecareers?
  • How many roles can I advertise?
  • How does the carecareers service work for jobseekers and what are the benefits?

General F.A.Qs

What is carecareers?

carecareers is a not-for-profit recruitment initiative aimed at increasing attraction and retention within the disability, community care and aged care sector. Our jobs board www.carecareers.com.au has expanded to meet demand for an Australia wide platform for a broad range of roles within the community and welfare sector.

carecareers gives you the opportunity to interact with people already in the sector and to develop a deeper understanding of what the sector can offer you. On the carecareers website you can browse through the jobs, resources and careers information, and interact with your peers and colleagues. Our Career Consultants are also available to provide career advice and support to jobseekers and advertisers between 9am and 5pm, Monday to Friday (AEST). To contact them please phone 1300 637 637 or email info@carecareers.com.au.

carecareers is delivered by National Disability Services (NDS), carecareers and offers a fully staffed Careers Centre .

What is the disability, community and aged care sector?

The disbaility, community and aged care sector is one of the largest industries in Australia, providing a range of services aimed at improving the quality of life for members of the community with support needs.

Primarily comprised of government-funded organisations, not-for-profit (NFP) organisations, charities and benevolent institutions, the sector is currently enjoying a period of unprecedented growth.  It is anticipated that tens of thousands of new jobs will be created over the next 5 years as demand grows because of Australia's ageing population and the advent of the National Disability Insurance Scheme (NDIS).

How is carecareers changing the perceptions of the sector? 

With research showing that many in today’s society have general misconceptions about what it means to work in the sector, carecareers’ award-winning marketing initiatives have used the positive experiences of real sector workers to build public awareness of the benefits of working in it.

F.A.Qs for job seekers/candidates

Where do I start?

To start finding out more about the disability, community and aged care sector visit Starting Out section. In this section of the carecareers website you'll find all the information you need to get an understanding of the clients you could be supporting and the environment in which you might be working. You'll also discover the rewards the sector has to offer, as well as the training and career development opportunities available to you.

Why should I register with carecareers?

By registering with carecareers online, you can apply for roles, set up job alerts, upload your resume, along with your preferences for the kind of job and type of organisation you would like to work for.

How will carecareers communicate with me?

Your email address will be our primary method of contact with you so please ensure that your email address is correct, current, reliable and accessible.

Some web based email systems can become full quite quickly so make sure you understand any limitations that may apply to your email account and be sure to make carecareers a ‘safe sender’ in your email account.

How do I work out what sort of job I could want to do?

The carecareers website is a good starting point for working out in which area of the growing disability and community care sector you could develop your career. You can do the Career Quiz to find out which roles in the sector might most appeal to you.

I’m a student and would like to find out more about the disability, community and aged care sector. How can I get involved?

You might like to get involved in projectABLE, an initiative aimed at inspiring and recruiting high school and tertiary students to investigate a career in the disability sector.

What should I do if I don't have any experience in the disability, community and aged care sector?

The best way to overcome this is in searching for jobs that provide on the job training. In addition volunteering can quickly boost your exposure to the sector.

Many volunteer roles will inevitably assist your overall career development and attractiveness towards potential employers. Ultimately, be open with the organisation about the limitations of your knowledge, but stress the importance of previous life experiences and their ability to be translated into the new role. Contact our Careers Centre to learn more about volunteering or positions that offer on the job training.

What's the best way to find a job?

If you're ready to find a new role now then you can use our job search. You can start your search by searching for:

  • Keyword
  • Role type
  • Service type
  • Location
  • Organisation

The results of your search will be listed vertically, one job under the other. To view a job description just click on a job name. You can also create or update your own job profile which will allow us to send job alerts to you.

When I find a job I like on the carecareers website how do I apply for it?

Once you’ve found a job you’d like to apply for, click on the job name to view the job description. From there, you'll need to scroll all the way down to the end of the frame where a red 'apply' button will be displayed. Click on the apply button to start the application process.

Can applicants from overseas gain sponsorship from organisations in the sector?

If you’re eligible to work in Australia you can look for jobs in the disability and community care sector using our job search. If there are no jobs currently advertised which match your criteria then you can set up a job alert. You will then be notified when we upload a job that matches your criteria.

If you don’t have a visa to work in Australia you may like to contact some organisations directly as they may be in a position to provide sponsorship. You can search for organisations in your area in our Employer Directory.

What format should my resume be in?

After you’ve applied for a job online you will be asked to register your details with carecareers, if you haven’t already. You’ll then need to login to complete the application process.

During this step by step process you will be asked to attach a resumé/curriculum vitae (CV) for the job and for your profile. Please ensure that your resume is in one of the following formats: .doc (Word document) or .pdf (Adobe Acrobat document) or .rtf (generic text file document).

If you don’t upload your resume in one of these formats, your application may not be readable by your prospective employer. This will reduce your chance of being successful in getting the role. It is also important that you include a tailored cover letter with any job application.

Our Career Advisors can help you with how best to present the details in your resume, at no cost. Contact us to find out more.

Why does carecareers collect personal information?

We collect personal information from users of the carecareers website in order to provide those users with certain services or functionality on the website.

We also collect personal information for the following purposes:

  • To consider and assess your suitability for employment in the disability sector or related sectors
  • To provide services to you
  • To receive services from you
  • To inform you of matters in which we believe you may have an interest

For more information please read our Privacy Policy.

Are there any risks involved in sharing information online?

No organisation operating online can give you an unconditional blanket guarantee of security. However it is easy to keep your risk to a minimum using our Online Security Tips.

What happens if I choose not to provide my personal information?

You are not obliged to give us your personal information. However, if you choose not to provide us with your details we may not be able to provide our services to you. For more information please read our Privacy Policy.

Do I need to pay a fee?

No, there is no fee (and no hidden costs) for jobseekers to use the carecareers service.

F.A.Qs for hiring managers

How can carecareers help me as a hiring manager?

There are five main sections of the carecareers website which provide additional resources for the recruitment process.

  • Advertising – upload your job postings to www.carecareers.com.au to expose your vacancies to a large and active market.
  • Careers Centre – a fully staffed advisory service covering advertising, and response management, as well as advice to jobseeker candidates entering the sector. For more information contact our Careers Consultants.
  • Employer Directory – upload information on your organisation’s employer profile to our Directory. This allows potential candidates to learn more about you, your services and your culture. It also gives jobseekers the opportunity to contact your organisation proactively.
  • Resources – including recruitment tools and case studies from within the sector and beyond.
  • Community – your opportunity to connect with candidates and employees, giving you real insight into the current workforce.

If you would like to learn more about how we can help you, read some testimonials from other hiring managers who've already started using carecareers.

Are you a recruitment agency/broker?

No, carecareers is an online job board and advisory service with thousands of registered users. The service is run and developed by National Disability Services (NDS). 

carecareers supports recruitment into permanent Part Time and Full Time roles, Casual and Volunteer vacancies. 

Jobs advertised on carecareers are also posted on other job and aggregator sites, at no additional cost to the advertiser.

Who is eligible for the carecareers service?

Anybody can advertise on carecareers.

If you work for a not-for-profit organisation, public benevolent institution or an NDS member organisation, then you may be eligible for additional discounts on other NDS products. 

What is the process for placing an advertisement with carecareers?

To advertise a job vacancy, click here to upload the advertisement or contact our Careers Consultants.

How many roles can I advertise?

There is no limit to the number of roles an organisation can advertise. You can also advertise your company profile on the carecareers website in our Employer Directory at no additional cost.

How does the carecareers service work for jobseekers and what are the benefits?

carecareers aims to grow the pool of talent by working with jobseekers with previous experience as well as those who are new to our sector. We actively encourage people with valuable skills and experience to consider a career change into our sector.  

Our Career Advisors provide practical advice to new entrants and help prepare them for the change.  We can give them key information about the sector, the employers and the roles they are applying for. We advise job applicants on how best to present their details in their resumes and letters of application, as well as encouraging them to update their profiles to ensure their information is current and relevant. This is part of our advisory service to candidates and a point of differentiation in the market. 

Once a jobseeker applies for a role listed on carecareers the client assumes full responsibility for the continued hiring process and decision regarding an offer. The candidate and clients may still draw upon the expertise of the Careers Centre for advice on best practice and process but the final responsibility of hiring lies with the hiring manager and organisation.