Management (M) 10

People in management roles in the disability sector develop and deliver flexible and responsive services and supports. You will manage the workforce and resources that support people with disability to achieve their goals and aspirations, and to live in their community as they choose.  There is a diverse range of roles within the Management job family such as:
  • Program Managers
  • Area Managers
  • Program Coordinators
  • Regional Managers
  • Assistant Managers
  • General Managers
  • Operational Managers
As a M 10, you might manage a function, lead a team or coordinate the delivery of services in a large service provider. It is also possible that you’re a manager or executive officer of a service provider at a single location. You’ll be a line manager with comprehensive and applied knowledge of applicable standards and legislation.  
You plan and schedule service offerings or projects using a human rights based approach. As a result of your skills and experience, you are able to successfully evaluate processes and make or recommend changes; you also analyse business environments to identify current and emerging risks, and effectively manage, maintain and utilise complex stakeholder relationships.
You may supervise a group of team leaders and/or build and coach a management team.  Due to your seniority, you’ll oversee the safety, financial and general accountabilities of the team. 
Qualifications and experience
Even if you don’t have formal qualifications or training in disability, you’ll certainly have other skills, knowledge, capabilities and transferable qualifications and experience that will support you to have a successful and enjoyable career in the disability sector.
Each employer will specify qualification or equivalent experience requirements for particular roles in the Management job family.
To be considered for a M 10 role, you will generally need to have a relevant tertiary qualification plus significant and substantial experience in a specific discipline. You might also have a post-graduate qualification in a related specialist area, and have good applied knowledge of industry standards, legislative and other compliance requirements.
You will also be expected to undertake regular professional development to further increase your knowledge and skill set.
M 10 roles are challenging and rewarding. Through your contribution and leadership, you’re ensuring that your organisation and its employees are making a difference to the lives of people with disability.

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