Employment Services Delivery (ESD) 3

ESD 3 roles are generally frontline positions, which means you are working directly with people with disability. You will make a real difference to a person’s life by using your practical employment services skills and experience to support individuals achieve their employment goals and aspirations. Role titles within the ESD job family include:
  • Employment Facilitator
  • Employment Consultant
  • Employment Adviser
As an ESD 3, you’ll provide standard employment support and assistance to people with disability, engaging with each person to support them in achieving their employment-related goals. You’ll provide standard training to individuals and groups and work with an agreed caseload.
You need to understand standard practices and guidelines and be able to follow detailed and precise work procedures to ensure the very best outcomes for people with disability.
Qualifications and experience
Employers will specify qualification or equivalent experience requirements for particular roles at this level.
However, the range of qualifications or training and experience that align with an ESD 3 are equivalent to a Vocational and Educational Training Certificate III.
But don’t be too worried if you don’t have any formal qualifications or training in disability, as you’ll almost certainly have other skills, experience, capabilities and transferable qualifications that are extremely useful and that will help contribute to having a successful and enjoyable career in the disability sector.
Having the right attitude and a desire to make a difference are two other important qualities that you’ll need as an ESD 3.