Employment Services Delivery (ESD) 2

ESD 2 roles are generally frontline positions working directly with people with disability. You will make a real difference to a person’s life by using your practical employment services skills and experience to support individuals achieve their employment goals and aspirations. Role titles within the ESD job family include:
  • Employment Facilitator
  • Employment Consultant
  • Employment Adviser
As an ESD 2, you’ll assist people with disability to achieve their employment-related goals and needs. As such, you’ll develop a basic understanding of the range of requirements for this. You’ll communicate effectively and assist in providing straightforward placement, education and social support, plus you’ll understand basic organisation systems and procedures.
Your work will be largely repetitive and you will be able to undertake this independently, however you will also have regular supervision in order to guide you in your role.
Qualifications and experience
You don’t need to worry if you don’t have any formal qualifications or training in disability, as you’ll almost certainly have other skills, experience and capabilities that are extremely useful and that will help contribute to having a successful and enjoyable career in the disability sector.
Having the right attitude and a desire to make a difference are two other important qualities that you’ll need as an ESD 2. 
Employers will specify qualification or equivalent experience requirements for particular roles, but generally you’ll need to have a current driver’s licence and first aid certificate to be considered for an ESD 2 role.
ESD 2 roles are rewarding and challenging. Every day you get to make a positive difference to the lives of people with disability by supporting them find meaningful work.

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