Specialist and Professional Services
The Specialist and Professional Services (SPS) job family includes Frontline specialist and professional roles including Occupational Therapists, Psychologists, Early Learning Teachers and Registered Nurses. People in these roles use professional skills and experience to support people with disability to achieve their goals and aspirations, and to live in their community as they choose.
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Person-centred knowledge and application
Understanding and applying principles that uphold the human rights of a person and places them at the centre of decision making about their life.
Service delivery
Providing direct services to customers based on a professional understanding and specific areas of knowledge and experience - e.g. allied health, teaching and nursing.
Service outcomes, development and evaluation
Assessing and improving individual services and programs to reflect customer needs and feedback received.
Participation and inclusion
Assisting a person by providing life learning and support in areas such as education, employment or recreation.
Community engagement and education
Developing networks, presenting disability positively and engaging with other community members, volunteers and stakeholders.
Reporting, documentation and administration
Maintaining appropriate notes, records and documentation and effectively using communication and technology systems.
Sector and organisation purpose and values
Understanding and aligning your work with the direction and values of the organisation and the disability sector.
Leadership / teamwork
Influencing and contributing to the effectiveness of the team and its achievements, as a team member or leader.
Communication
Using effective communication skills and techniques, engaging positively with others and building relevant networks.
Customer relationships
Understanding and addressing the needs and expectations of external and internal customers and relevant stakeholders.
Personal accountability
Taking responsibility for your own effectiveness, meeting agreed goals through applying relevant skills and knowledge.
Innovation
Adopting a flexible, creative, resourceful approach and continuously improving the quality of work outcomes.
Experience / qualifications
Demonstrating the relevant skills and capabilities, including pursuing further development through learning and development.
