Support Coordinator - Melbourne

Who are we:
At Plan Partners, we are committed to helping our customers bring their NDIS (National Disability Insurance Scheme) plans to life. Our unique, positive approach to the disability sector makes a real difference in people's lives every day. 
We offer the services of Plan Management and Support Coordination to NDIS participants. 
Plan Management makes it easier to manage NDIS funds by freeing our customers from the time-consuming daily admin tasks and keeping them up-to-date on their expenditure. 
Support Coordination with Plan Partners involves working closely with our customers to understand their needs and goals, connect them with people and services who can contribute meaningfully to achieve unique goals as we help navigate through the complexities of the NDIS.
Backed by a top 150 ASX listed organisation, Plan Partners has experienced rapid growth with ambitious plans to further grow its position as Australia's number one provider of NDIS Plan Management and Support Coordination. 
What we offer...

  • An exciting opportunity to add value to a growing business that plays a vital role in supporting people with a disability realising their goals in life.
  • A positive and open work culture 
  • Brand New Office in Richmond
  • Fixed-term full-time (1 year)
  • Access to ongoing support and training/developmental opportunities
  • Car Allowance, car space, laptop, phone

Your Role ...
As a Support Coordinator, you'll work with our customers, their families and carers to coordinate all aspects of their NDIS plan and help them to get the most out of their NDIS journey. You'll find and connect them with service providers in their area that are best suited to their situation. You'll help them understand what's in their NDIS plan, set up service agreements with their providers, report outcomes to the NDIS, prepare their plan reviews and support them when issues arise with their service providers.
As Plan Partners is completely independent and doesn't provide any other services than Support Coordination and Plan Management, you'll be sure to work in the interest of your customers only. Your main focus is to build their skills and confidence and ensure that the goals in their plan are being met. Backed by a dedicated team of experienced Support Coordinators with many years of experience in the disability sector and a deep knowledge of the NDIS, you'll have the opportunity to grow your skills and expertise, and play a key role in the lives of people with a disability. 
This article describes a typical working day as a Support Coordinator with Plan Partners:
Success is...

  • A minimum of 4 years' experience within the disability sector
  • A Certificate IV in Disability, or another such Human Services qualification
  • Understanding of the NDIS and associated legislation
  • Current Police and Working with Children's check
  • A valid drivers' licence, good driving record and reliable car
  • Ability to self-motivate to meet expectations, excellent time management
  • Ability to work successfully autonomously

More information?
Please visit if you want to find out more about what we do. 
If you would like to know more about this role, please contact our Head of Support Coordination, Andrea Torres Opazo, on 1300 333 700
Plan Partners is an equal opportunity employer and is committed to ensuring a safe environment for children and young people. We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, the GLBTIQ community and people with a disability to apply.
How to apply
Please send us your resume and cover letter by clicking 'Apply for this job'. 
As Plan Partners is part of the McMillan Shakespeare Group, you will be asked to lodge your application through the McMillan Shakespeare Group / Maxxia application portal.
Please note only shortlisted applicants will be contacted and all successful candidates will undergo a National Police check and credit checks.

Advertiser details

  • Plan Partners


Job Details

Country Australia
Location Melbourne
Profession Community Jobs / Disability Services
Worktype Full Time
Sector Private
Date Posted 30/04/2019
Expiry Date 29/05/2019


543 Bridge Road, Richmond VIC 3121, Australia