Village Manager

About us

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe.

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity.

We are bold, imaginative, respectful and compassionate.

About the opportunity
To provide high quality and holistic customer service to retirement villages and/or housing residents on a day-to-day basis by managing all aspects of independent living accommodation including the coordination of maintenance, and refurbishment work; sales and leasing and resident activities.

4 days per week - MONDAY is vital.

Role Objectives

  • To enhance the health, happiness and wellbeing of residents.
  • To develop the community within a new village
  • To facilitate the independent living of residents by delivering on-site services in line with organisational processes and policies.
  • Ensure villages are maintained at the level required to deliver a high-quality standard of living for residents by coordinating maintenance and refurbishments.
  • To support village operation by managing client information systems.

    Qualifications & Skills

  • Management related courses
  • Relevant qualification in an appropriate discipline is desirable


  • Demonstrated communication skills (verbal and written)
  • Proven ability to meet and exceed sales targets
  • IT skills with common software suites (Word, Excel, PowerPoint, Access database)


  • Experience in delivery of quality customer service
  • Experience in multi-site management (preferred)
  • Industry experience in the Aged Care sector
  • Understanding of and experience working under, the Retirement Villages Act and/or the Residential Tenancies Act
  • Previous management experience, preferably in an aged care setting

    Benefits & culture

    Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

  • Salary packaging
  • Paid travel entitlement
  • Ongoing training & development
  • Career development opportunities

    Please click on the link to apply. For all enquiries please email Louise Massie at

    Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks and working with children checks.

  • Advertiser details

    • Uniting

    Contact details

    This job has expired

    This job has expired

    Job Details

    Country Australia
    Location Wollongong, Illawarra and South Coast, Regional NSW
    Profession Community Jobs / Management
    Worktype Full Time
    Date Posted 08/05/2019
    Expiry Date 07/06/2019
    Reference Number 04/2019-736