Do you enjoy providing great customer service?

Are you a skilled administrator and team player?

Keen to help make a difference in people's lives with this outstanding organisation?

Highly motivated and love taking ownership for your own work?

This scheduler position covers a wide range of functions. You'll have every opportunity to utilise your expertise and develop your skills. You'll be responsible and accountable for your own work flow and expected to exercise judgement and initiative. The role exists to provide support and assistance to clients and families accessing Cerebral Palsy Alliance services by:

  • Scheduling appointments in liaison with staff, families, schools, preschool and other service providers
  • Establishing positive client relationships
  • Liaising and fostering networks with other local providers

You'll actively contribute to team planning and meetings and coordinate projects with other team members. You'll also be expected to resolve day-to-day service delivery queries and issues. As well as excelling in both verbal and written communications, you will be great at building and maintaining relationships at all levels, and confident in assisting team members with issues such as problem-solving.

The role will be based across both our Allambie head office and our Ryde siteand is a permanent full time position. All our services are based around a client and family-centred philosophy, in which all team members, including our administrators, collaborate to work towards achieving the goals identified by clients and their families. The successful candidate will possess strong professional and ethical values that align with this philosophy.

Who are we?

At Cerebral Palsy Alliance (CPA) we pride ourselves on our high-quality family-centred therapies, life skills programs, equipment and support for people living with cerebral palsy and other physical disabilities and their families. Our priority is to support people living with cerebral palsy and other neurological and physical disabilities to lead an independent and inclusive life.

Our employees continually rate us as one of the best employers in Australia. They recognise and appreciate that our organisation is driven by its values - integrity, passion, excellence, courage and respect.

What do we offer?
  • a competitivesalary and benefits package (including salary packaging options)
  • every opportunity to apply your experience and expertise to benefit your team
  • the chance to continuously develop your skills
  • every opportunity to progress your career
  • every opportunity to contribute your ideas for improving quality and service delivery, and to get involved in decision-making
  • interesting, varied and rewarding work.

What will you bring to the role?
  • experience working with people with a disability and their families
  • excellent organisational skills
  • excellent verbal and written communication skills
  • excellent customer service skills
  • Attention to detail and the ability to prioritise work and meet deadlines
  • computer literacy in Microsoft Word, Outlook and record keeping databases
  • excellent problem solving skills and ability to work independently and as part of a team
  • current NSW driver's licence

How to apply

As part of the application process, you will need to respond to the full selection criteria and upload your resume. Apply now to complete your application.

Note: this role is a Level 4 within the Cerebral palsy Alliance Client Engagement role family

Advertiser details

  • Cerebral Palsy Alliance

Contact details

This job has expired

This job has expired

Job Details

Country Australia
Location North West & Hills District, Sydney
Profession Community Jobs / Service Co-ordinators
Worktype Full Time
Date Posted 25/04/2019
Expiry Date 24/05/2019
Reference Number 14121