Support Worker - Family / Anglicare SQ - Mental Health & Wellbeing - Toowoomba, QLD

About The Position

Anglicare SQ supports all kinds of people who may be impacted by mental health and wellbeing challenges, from new parents, children transitioning through school, people planning retirement and everything in between. We are here to provide the support needed at home or out in the community, for people to live the life they want. We are looking for experienced Support Workers - Family to join our team based in Toowoomba, delivering a diverse range of supports working part time hours. Our successful candidate will be flexible, willing to work outside of standard business hours and travel throughout the Southern Queensland region (including Brisbane) as required.

The role will provide therapeutic assistance to individuals, families and groups with social, emotional and financial difficulties to improve positive wellbeing by educating and supporting them and working towards enhancing their community connectedness. The Support Worker - Family will ensure the best interest of the individual client is central at all times and that they are referred through to the most appropriate internal or external service.

About You

Offering experience in the Community, Mental Health, Social Services or Child, Youth and Family sectors, and dedication to a client-centered framework, our successful candidate will be confident with:

  • Therapeutic assistance to children, parents and families who are dealing with social, emotional and financial difficulties
  • Offering group work, education and support to improve wellbeing and community connectedness
  • Initial assessments, ongoing support and referral to relevant service providers
  • Walking alongside families, providing information and assistance for them to receive the best supports to suit their individual needs
  • Regular travel throughout the region, which will include in-home sessions along with community and school events. There may be some evening/weekend work required

Your key skills and abilities will include:

  • Exceptional communication in both written and verbal format; the ability to interact effectively with a variety of ages, cultures and backgrounds
  • Ability to apply sensitivity, empathy, understanding, cultural awareness and an open-minded approach to personal matters
  • Organisation and time management skills are essential in this fast-paced, diverse role. You will be experienced at working to deadlines.
  • Experience in managing conflict and stressful situations in a professional and effective manner
  • Commitment to human rights and social justice

Specific requirements and qualifications are:

  • Certificate IV or Diploma in Child, Youth and Family Intervention, Community Services or similar field
  • A current National Police Certificate
  • Queensland Driver Licence and your own, reliable vehicle
  • Current Blue Card (Working with Children)
  • The flexibility and willingness to travel throughout Southern Queensland and work outside of standard business hours as required

What We Offer

Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:

  • A chance to support children and parents, and make a difference within your local community
  • The opportunity to work with a group of friendly and dynamic professionals within an innovative space and growing industry
  • Ongoing training and career planning, development opportunities and long term employment
  • The ability to increase your take home pay with salary packaging options

Show Your Interest

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being. Anglicare is committed to building an inclusive and diverse workforce and encourage applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues.  We promote a child-safe environment and are committed to providing on-going care and protection.

Position Description


For further information please contact

Casey Thorpe on 07 3028 4600

Applications close Friday 25th January 2019

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

About Us

Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. For over 140 years our staff have connected with people on every step of their life path, responding withcompassioncreativitycommitment and courage to the needs of the members of our community who require support.

Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare is here, to offer the best quality support to enable you to live the life that you want.

Anglicare has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs and is a proud member of the Anglicare Australia network. We provide the support in partnership with government and other support organisations in response to identified care needs throughout Southeast Queensland.

Anglicare Southern Queensland

Our Vision, Mission and Values

Advertiser details

  • Anglicare (Southern Queensland)

This job has expired

This job has expired

Job Details

Country Australia
Location Toowoomba & Darling Downs, Regional QLD
Profession Community Jobs / Support Workers
Worktype Part Time
Sector NFP
Date Posted 11/01/2019
Expiry Date 09/02/2019
Reference Number S3778