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Shop 1/13 Herbert Street

Gladstone Community Linking Agency Inc.

Services We Offer
Flexi Respite Programme providing regular respite to people who have a disability from birth to 64years, a fee applies to this service.
Providing regular respite to people who have a disability from birth to 64 years.
Flexi Respite provides eligible carers/families/individuals with regular respite hours. Flexi Respite Service also has provision for emergency respite hours for carers/families/individuals in urgent need
All carers of people aged 0-64 with a disability outlined in the Disability Service Act are eligible to apply for respite care hours.  A priority waitlist does apply and is reviewed when regular hours become available or if the family unit situation changes. Quarterly excursions are coordinated when funding is available. Holiday Respite To provide a respite programme in the school holidays fro young people aged from 8 to 18. It is run in a small group setting or out and about in the community.
Support for School Leavers (S4SL), support for school leavers, participants are referred from Disability Services.
To support young adults to broaden their education and knowledge by learning independent living skills and to continue to have an active valued role in our community.
To run activities such as;
  • Getting to know our community
  • Learning and improving social skills – effectively and appropriately
  • Attending TAFE – contextualised Literacy & Numeracy, Information Technology
  • Health & Fitness – sport and exercisingCoreena C.JPG
  • Budgeting, Money Handling skills
  • Cooking Skills
  • Exploring the Arts and culture
  • Interactive workbooks; 
  • Personal, emotional & responsibilities
  • Friendships & relationships
  • Conversation skills
  • About work & at work

YAHOO Social Support for young adults accessing community recreation or social activities a fee applies to this service. 

Yahoo is funded by Home and Community (HACC) Care social support monies.  The program was set up to meet the needs of families who have a young adult who has left school and has minimal day options.  It is currently run 4 days per week.
The aim of YAHOO is to give the young person experience in a variety of activities in a socially valued way, at the same time identifying competencies of the young person that can be built on to develop a socially valued role for them in the community.  The program is run at a 2:1 ratio.
Accommodation Support Service allowing adults live in the accommodation of their choice, participants referred by Disability Services.
  • To assist service users to plan their personal futures and set goals to achieve those futures.
  • To facilitate development of service users' skills and abilities to enable them to look after themselves in the accommodation they have chosen.
  • To provide opportunities for service users to develop skills so that they are able to take part in the community as equal members.
  • To match individual service users with quality support personnel who can facilitate him/her to achieve the above objectives.  Matching support staff to the person will be based on the individual's wishes and needs.
  • To develop a positive image of both the agency and participating individuals in the view of the local and larger community.

Brokerage Services Other services may broker support from Gladstone Community Linking Agency and likewise G.C.L.A can broker support for people from other services. Some members of the Eddie F.JPGcommunity may choose to purchase the service out of their own personal funds.

Individual Funding Packages People in receipt of an individual funding package can approach GCLA to manage their funds/and provide staff to suit their own individual needs.
The individual/family choose the Gladstone Community Linking Agency as the service that they wish to administer their package.
It is the families/individuals themselves that point us in the direction that they wish to go. E.g. set goals.
Gladstone Community Linking Agency develops the individual/family service delivery in accordance with the Principles and Objectives of the Disability Services Act 2006.
A budget is drawn up in accordance with Disability Services Queensland.
Gladstone Community Linking Agency staff determines the necessity for specific staff training including Workplace Health and Safety and Duty of Care boundaries and develops relevant individual procedures around the identified needs of the individual/family.
The Agency matches individual service users with trained support workers who can facilitate him/her to achieve the above objectives.  Matching will be based on the individual's wishes and needs.
To provide individual support to develop independent living skills for young people leaving school.Paula G, Stacey D.JPG
Support hours are regularly reviewed with families/individual.
Your Life Your Choice G.C.L.A. actively assists with families or individuals who may be interested in self directing their own funding. YLYC is Queensland's preparatory process for the impending arrival of the National Disability Insurance Scheme (NDIS). GCLA is both a Host Provider and a Service Provider within this process. Host providers will charge an initial establishment fee to set up accounting processes. GCLA charge its existing service users a reduced fee of $500. In addition, host providers make a charge for the on-going administration of the funding package. GCLA offer a single flat fee of 5% to manage a person's funding package and make services available to them at $58 per hour (Mon-Fri 6pm to 6pm). Case management is not included in the package but is available at $65 per hour.
People have the choice to purchase the services that they have been assessed for from any suitable supplier. There are 7 specific categories of assessed need, they are: 
  • Community access
  • Community support
  • Accommodation support
  • Respite
  • Case management
  • Alternative Forms of Communication
  • Goods and Services
Once assessed for the relevant categories, individuals have the choice where to spend their allocated funding on reasonable and necessary supports.
Older Carers Initiative
The OCI program reflects the Queensland Government's commitment to assist non-government organisations (NGO's) to deliver critical services to people with a disability. Respite services play a critical role in keeping families together and strengthening the ability of the family to care for their family member with a disability.
The OCI program takes a strategic approach to the provision of respite which includes transition planning. This planning broaches the sometimes difficult and sensitive subject of what will happen when the older carer is unable to continue to care for the family member with a disability. It engages in discussing each person's view on what they would like to happen when the situation arises; through this discussion a plan is created and the family will have the opportunity to take active steps to prepare for this transition.
Community Linking Agency is also responsible for:
Mainstay Respite Care House
A modern home in the community that people with a disability can stay for a few hours, days or weeks, providing respite to their carer. The person who has a disability must be registered with Disability Services to be referred for this service. A small fee applies to this service.
Please phone 49793343 for more details.

Phone: 07 4972 8855


  • Assessment and case management
  • Australian Disability Enterprise
  • Community access/Social participation
  • Disability Employment Network
  • Skills development
  • Social development

  • High/low and complex support

  • Administration Coordinator
  • Assessment and case management
  • Communications Coordinator
  • Community Care Worker
  • Community Transport Officer
  • Counsellor
  • Disability Support Worker
  • Employment Development Officer
  • Frontline Professional
  • Frontline Support
  • HR Coordinator
  • Manager/Supervisor
  • Occupational Therapist
  • Personal Care Assistant
  • Residential Support Worker
  • Social Educator
  • Social Worker
  • Team Leader
  • Transport and Facilities
  • Volunteer