True Stories: Jaclyn Albergoni – New to the sector


I’m completely new to the sector but it is the best day job I’ve ever had! I’ve been working as a Social Educator at Ability Options for 3 months now. I’m also an actor on Home and Away, so this role is perfect for me as it is very flexible around my acting commitments – and is much better than waitressing!

A friend referred me to the carecareers website and I applied for my role. I had an interview and was in the job after a couple of weeks. Ironically, I never knew this kind of work was available on a casual basis, but I’m glad I’ve discovered it.

I work with clients with disabilities who are in a supported living arrangement in Marrickville. I accompany them to work or we go on one-on-one outings in the community. I’m there to support them in being independent and reaching their goals. In a way I can relate to their need to be able to express themselves, because as a creative person I am the same.

I treat our clients the way I would like to be treated and I talk to everyone like they are my friend. Even just in the 3 months I have been working with Ability Options, it has really made a positive impact on my life.

When I was younger I had a bit of a troubled life. At 16 years I watched my mother struggle with her mental health when my parents divorced and I found myself in an abusive relationship later on. I was fortunate to have somebody there to help me and support me in reaching my goals, so in a way I hope I can do the same for the clients I work with.


Jaclyn Albergoni

Social Educator

Ability Options


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