True Stories: Helen Walker – Multi-skilling was a prerequisite when I entered the sector!

Helen Walker_edited

I oversee the service and systems management of my organisation, including financial management, staff supervision and support. I also coordinate service funding and policy development, reporting to the Board of Management and liaison with the community and our funding bodies.

I entered the community sector as a volunteer. I had just moved to a totally new area and had three young sons, two with disabilities. I desperately needed an outlet and contact within the local community.

I started as a meals on wheels driver and then worked as an office receptionist at the local neighbourhood centre, before being employed as the ‘pay person’ at the centre.

Having worked in a bank before having children, meant I had had no contact with community groups, but I did have skills that were transferrable to an administrative role, and then a management role later on. There weren’t any formal qualifications for working in the community sector when I joined, so it was learn as you go, and multi-skilling was also a prerequisite.

I joined community transport in 1986 and have been able to be part of a service that has grown from one worker, with no vehicles and servicing one Local Government Area (LGA), to a service with two offices, servicing two LGAs with 26 staff, 19 vehicles and 120 volunteers. The service now provides transport assistance to 3,000 clients, once or multiple times.

Helen Walker

Manager

 

No Comments

Leave a Comment

Please be polite. We appreciate that.
Your email address will not be published and required fields are marked