Carron Bullock is Manager, Townsville and Surrounds for Cootharinga North Queensland. She provides support to staff, customers and their families and has worked in the sector for over 35 years. She welcomes the NDIS which ‘means our customers and their families have a greater say in what type of service they want and who delivers this.’
I entered the sector so I could learn how to be a positive role model and help make a difference in someone’s life. I have enjoyed working with customers who moved from home into supported accommodation. This was to learn how to cook and prepare their own meals, attend to basic household tasks such as cleaning and washing, and learn how to budget and pay bills and do grocery shopping. Anything that would assist them to live by themselves.
The customer then moved out into their own home with very little support. I still see some customers from the past around town and it makes me proud to know I played a part in their independence. It’s rewarding to see customers are managing well and some are in new relationships.
I value the friendships I have made and the people I have met. Every single person I have worked with has taught me to be the person I am today. It hasn’t all been easy. I have been yelled and sworn at, told to mind my own business and told to get out. Of course I never went anywhere. I look back now and laugh with some of those customers. With patience, encouragement and understanding I was always there.
- TRUE STORIES: Joseph Majambere – Supporting people from all backgrounds to become who they wish to be.