House with No Steps

FREE videos can help advance your career

When you are looking to change or advance your career, it is important to know what you are getting into. The best way to go about that is to do your research first. Knowing about a new role or workplace before you make your move will increase your chances of achieving your goals.

The good news is that the Internet makes research easier than it has ever been. There is a vast wealth of resources you can access at the touch of a button.

For the disability, community and aged care sector, we have a heap of useful stuff on carecareers of course.  But it is just the tip of the iceberg, there is a lot more on tap if you want it.

In addition to learning about potential employers you can find practical, instructional videos.  These introduce you to, or refresh you on, important topics.  Videos make learning easy and best of all, they are mostly FREE.

Active Support

Let’s take Active Support as an example. Active Support is a way of providing just the right amount of assistance, to enable a person with disability to successfully take part in meaningful activities. It is an important practice for many roles in the sector.

House With No Steps, a large and well respected provider, recently produced this great video which explains Active Support really clearly:


We have previously featured these Active Support videos from FACS NSW.  There is also an extended introduction to Active Support from Greystanes (another great organisation) and a whole range at Every Moment Has Potential.

All of these videos give great insights into Active Support, and it’s just one of many topics.  If you have others you think we should be highlighting, please let us know…

There are many more free resources and videos out there to help you if you are new to the sector – or if you just want to keep up with the latest thinking.  From time to time we will list new additions on this blog.

And remember, hiring managers always favour candidates who have done their research. It demonstrates to them that you have really thought about a job application and you understand what’s required.

Happy researching…


True Stories: Casey Grey – Listening to learn

Listening to Learn!! I’ve been in the care sector for a decade now. Like many, I came into it by chance. I’d finished high school and had tried careers in both hospitality and retail, but hadn’t found the right fit for me. I then saw a traineeship advertised with the House With No Steps, which interested me. I loved the idea that every day would be different and that I’d have the chance to build some great relationships with people. I applied and was successful. I started off as a Support Worker and am now a Personal Outcomes Measures Interviewer.

Study has been an important part of my career. I’ve done a Certificate III in Community Services, a Certificate IV in Disability, Training and Assessment, and a Diploma in Community Service. All of the courses have been relevant to my job, but what I especially liked about them was that I could continue working while studying and the training focused on what I was actually doing at work. In line with my current role, I am a trained Personal Outcomes Measures (POMS) Interviewer. POMS is a collection of 21 different questions and areas of life developed by the Council of Quality Leadership . They were developed to find out what people with disabilities want or need in their life.

My role means that I get to spend a lot of time with people, chatting to them and interviewing them using the POMS strategy. It is incredibly rewarding because I get to meet a range of extraordinary people and hear their amazing stories. It’s also very positive because from the person’s answers, we then work with them to bolster the areas of their life that need it and to help ensure that they continue doing the things they love. The key is listening to the people the House With No Steps supports and then acting on what has been said. When you truly listen to someone, you have to follow their lead. You can’t have any preconceived ideas – you must be present in that moment. You also need to listen beyond the words they’re saying; you need to watch their behaviour, their body language, their interactions with others and listen out for what they’re not saying. I feel like I’m privileged to be able to do this and that the House With No Steps clients are willing to let me into their lives.

Every person that I’ve supported over the last decade has shaped me in one way or another. Since I entered the industry quite young, a lot of my values have been contributed to by the people I supported. But more than anything, they’ve taught me to accept my own unique self and never to be afraid to express your own individuality.

If you’re leaving school, why not consider a career in the care sector like Casey. School leavers can find out more here.

Casey Grey
Personal Outcomes Measures Interviewer
House With No Steps 

True Stories: Matthew Martin – I still wake up and skip out of bed every morning!

Matthew MartinWhen I was in my third year of a Bachelor of Arts I was doing a research subject which led me to complete a project on job satisfaction with staff at a disability services organisation. It sparked an interest in me and I ended up getting a frontline position at the House With No Steps.

That was in 1993 and since then I’ve remained in the sector, working predominantly in the Wollongong area. In 1997 I started working at The Disability Trust where I still am today. Initially I was an Employment Consultant with Workskills Illawarra and then I worked at Illawarra Vocational Services – just some of the services the organisation provides in the area.