What employers look for in People Search

carecareers people search avatars

The carecareers People Search service – in which employers can find and offer you work – has been growing for a few months now.

Employers love it – but they tell us sometimes they don’t make contact with a candidate because the profile does not tell them enough.

Want to make sure you get noticed? We now have a good picture of which candidates’ profiles catch employers’ eyes, and which get passed over. And it’s not always the obvious ones! You can use what we have learned to increase your chances of getting a job offer:

It does not matter if you are short on experience – In a recent survey of disability sector employers, more than half said that they recruited support workers with no previous experience. 20% said that they only recruited support workers with no previous experience. If you have no direct experience yourself, then talk instead about why you think you would suit the work.

Make sure you complete all the sections – Profiles that contain very little information are quickly dismissed. The fields are there for you to capture attention, so be sure to use them all. You don’t want employers to think you just can’t be bothered. They might read it as a lack of commitment.

Don’t leave gaps in your work history – Gaps can give the impression you don’t want to talk about something. You don’t want that, so be thorough. It doesn’t matter if a previous job was in a different industry. Perhaps you took time off for travel or family commitments. A quick note will cover it and avoid confusion. Just include something like “February to October 2015 –Travel”

Keep it relevant – Be proud of your achievements in whatever field, but if they are not relevant, be brief. It’s true that this sector needs a whole range of skills. But with some skills it’s just too hard to see a connection. If in doubt, call us.

Inject your personality – You need to stand out, so help Hiring Managers to understand why you are unique. Allow your personality to shine through. You don’t have direct experience to describe? Then talk instead about your passions, motivations and aspirations.

Include a photo – (or at least an avatar) – Hiring Managers tell us it makes them much more likely to read a profile.

See more hints in Five Tips to help you stand out in People Search

And if you have not yet registered for People Search, start here.

NDIS: What is it, does it work, and what does it mean for my work?


If you’re interested in working in the disability sector, and trying to learn about it, four letters that will become very familiar to you are: N, D, I and S. In almost any story you read about people with disability, it’s a safe bet that ‘NDIS’ will get a mention. So what is the NDIS and what does it mean for your career in disability? Here are some frequently asked questions unpacked by the carecareers team.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is a big change to the way disability supports and services are funded. It focuses on giving people with disability choice and control over their lives, and on helping them to achieve their goals. The NDIS has support from all sides of politics and the wider Australian community. People with disability, their families and carers, and disability service providers fought hard for the NDIS. You can read all about that journey at Every Australian Counts.

How is the NDIS changing the disability sector?

Let’s talk numbers first. The NDIS is doubling the funding for, and size of, the sector. That means tens of thousands of new job opportunities across the country.

The NDIS is also changing the nature of services delivered. Its aim is to have people with disability call the shots, and you can expect that they will have new ideas about the services they want. The result is different kinds of job opportunities, as well as more of them.

On a practical level, under the NDIS, funding is now directed to people with disability and their families, rather than to disability service providers. That means employers in the sector, who used to receive block funding from governments, now have to compete for individuals’ business. This has made life more complicated for providers but, to their great credit, it’s something they themselves pushed for. They made the call because they recognise the NDIS is all about the people they support. This speaks volumes for the kind of organisations they are.

Why am I hearing that the NDIS has problems?

Any change of this magnitude – and this really is a massive change – requires an awful lot of things to go right simultaneously. Even with the best planning in the world that does not always occur. Right now we are right in the middle of this process of change and there are genuine stresses and strains in some parts of the industry.

There have been some negative stories in the media and there will probably be more. However that should not take away from the bigger picture. There’s no argument that the ideals of the NDIS are transformational. Its ultimate goal is a better life for people with disability – and there’s enough evidence already to suggest that is achievable. Not all of the implementation has gone smoothly, but it’s in everybody’s interest to address issues quickly. Everyone in the sector wants the NDIS that they fought for and they are working hard, with governments, to fix the problems.

Should I be concerned about moving into disability work?

No. There are some teething problems with the introduction of the NDIS, but there are some amazing success stories too. This is a whole industry built around people who want to make a difference, and it’s on a strong trajectory of growth. The disability sector has an ever-increasing number and variety of roles, and it welcomes newcomers from all backgrounds.

No end of people who come to carecareers tell us that joining this sector was the best move they ever made. If you’re still on that journey, and want to know whether it’s right for you, get in touch with our team at the Career Centre on info@carecareers.com.au

FREE videos can help advance your career

When you are looking to change or advance your career, it is important to know what you are getting into. The best way to go about that is to do your research first. Knowing about a new role or workplace before you make your move will increase your chances of achieving your goals.

The good news is that the Internet makes research easier than it has ever been. There is a vast wealth of resources you can access at the touch of a button.

For the disability, community and aged care sector, we have a heap of useful stuff on carecareers of course.  But it is just the tip of the iceberg, there is a lot more on tap if you want it.

In addition to learning about potential employers you can find practical, instructional videos.  These introduce you to, or refresh you on, important topics.  Videos make learning easy and best of all, they are mostly FREE.

Active Support

Let’s take Active Support as an example. Active Support is a way of providing just the right amount of assistance, to enable a person with disability to successfully take part in meaningful activities. It is an important practice for many roles in the sector.

House With No Steps, a large and well respected provider, recently produced this great video which explains Active Support really clearly:


We have previously featured these Active Support videos from FACS NSW.  There is also an extended introduction to Active Support from Greystanes (another great organisation) and a whole range at Every Moment Has Potential.

All of these videos give great insights into Active Support, and it’s just one of many topics.  If you have others you think we should be highlighting, please let us know…

There are many more free resources and videos out there to help you if you are new to the sector – or if you just want to keep up with the latest thinking.  From time to time we will list new additions on this blog.

And remember, hiring managers always favour candidates who have done their research. It demonstrates to them that you have really thought about a job application and you understand what’s required.

Happy researching…