Case Managers

Case Managers look at the complex care needs of clients who may require several different services. They solve problems, find solutions and recommend services in an ongoing case management role, ascertaining what services the client may require, what they are entitled to and how they can access them. This role often sees the case manager liaising with clients and their families, and connecting clients to services based on their needs.

A Case Manager may also be known as a Community Education Worker, Case Worker, Advocacy Worker or Client Care Coordinator.

Case Managers need the following skills and qualifications:

• Effective and culturally appropriate communication skills
• Problem solving skills
• Good computer skills
• Excellent organisational skills
• Allied Health qualifications are desirable

Search for Case Manager jobs or learn more about other frontline support roles in the disability and community care sector.